What Organizations
Say About Working With Us

We brought Novathread in to build a fraud detection layer over our payment processing pipeline. What stood out was how carefully they scoped the false positive problem — they understood that an alert that fires too often is almost as bad as one that doesn't fire at all. The calibration work was thorough, and the compliance interface they built has become part of our daily review process.

The document similarity tool has changed how our team handles prior art searches. We manage thousands of patent filings and the manual cross-referencing process was taking significant associate time. The system they built handles the initial sweep and presents ranked results with highlighted passages — our team then focuses on the genuinely ambiguous cases. It has been a practical improvement, not a dramatic one, but the cumulative effect is real.

We used the procurement advisory service before making a significant AI platform investment. Novathread's team produced a structured technical assessment of three vendor proposals and identified a number of mismatches between what was being sold and what we had actually asked for. The report was detailed and well-organized. It did not make the decision for us, but it gave us a much clearer basis for the conversation with vendors. We ended up choosing a different option than we had initially expected to.

What I appreciated was that they were direct about scope from the beginning. We initially had ambitions that would have made the project larger and more complex than necessary. They pushed back and proposed a more focused scope that addressed the core problem. That kind of restraint from a service provider is unusual, and it built a lot of trust early in the relationship.

We engaged them initially for the procurement guidance service and subsequently retained them for the document analysis build. Having the context from the advisory phase made the development phase go faster — they already understood our document types and what we needed the system to be able to distinguish. The handover documentation was genuinely good.

The team was responsive and technically capable. My one observation is that the timeline extended slightly in the integration phase due to some unexpected legacy system constraints on our side — this was not something they could have anticipated, and they handled it professionally. The system has been running in production for three months now and performing within the parameters we agreed on.